Compare E-Commerce models.
Our scoring process is applied and objectively evaluated according to strengths and weaknesses.
Compare vendors based on the five dimensions of the Composable Agility Score. Freely choose the solutions you want to compare to get an easy overview of their capabilities. You can adjust your selection at any time or click on any solution to read a more detailed explanation of their CA Score.
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How easy is it to quickly and scalably build the individual solutions you need for your business using the application? See also: Best of Breed versus Best of Suite.
How well can a cloud application be broken down into its individual parts and used? The best solutions can be combined based on specific customer requirements.
How well can this application be connected and controlled via standardized applications? A functional API interface is able to interact with any other software.
How natively can this application be operated in the cloud (updates, backup, porting)? An ideal cloud solution is available everywhere, accessible at any time, highly secure, flexible and agile.
How independent can the application be from the end user’s interface (desktop, mobile, on the go…)? A functional solution is able to operate with any frontend.
Adobe Commerce was built on Magento and thus has a long history and widespread use in the market. The open-source version of the platform continues to exist under the name Magento 2. The managed enterprise version of Magento is now part of the Adobe Experience Cloud and can be combined with the various Adobe services.
Intershop’s commerce platform is suited to B2B, B2C and B2X business models alike with its omnichannel commerce solutions. Intershop serves more than 300 large and medium-sized companies worldwide, with Deutsche Telekom, Staples, HP, and BMW among their customers. The majority of Intershop’s customers are based in Europe, but they also serve companies in the USA and Asia Pacific region (mainly Australia).
Salesforce offers companies feature-packed solutions with a focus on powerful AI. While they offer a comprehensive e-commerce solution with their Commerce Cloud, they still have some catching up to do when it comes to some of the interfaces. For example, microservices are being introduced, but are not yet ubiquitous.
5.1
5.8Composability
6.1Head-
less
less
5.6Cloud
Native
Native
4.9API
3.3Modu-
larity
larity
5.0
5.7Composability
7Head-
less
less
5Cloud
Native
Native
4.4API
3Modu-
larity
larity
6.1
5.8Composability
6.5Head-
less
less
7Cloud
Native
Native
7.3API
3.9Modu-
larity
larity
Modularity
3.3
3
3.9
The architecture of Adobe Commerce is not based on a modular system/microservices. It is a historically grown monolith. Users implement more or less all existing functionalities, no matter whether they really need them, and it’s difficult to add new custom functionality. Only a few services like the analytics capability called Business Intelligence can be added at an extra cost.
Because it was originally built on a monolithic architecture, Intershop scores relatively low for modularity/microservices. Intershop has made some efforts in recent years to increase its microservices offering, particularly by breaking down the monolithic platform into discrete services. However, this course of action has not yet been fully realized.
The Salesforce Solution is not based on a modular system/microservices. It’s a monolith that is making an effort to modernize its offerings—which doesn’t change the origins and nature of its core architecture.
API
4.9
4.4
7.3
Adobe Commerce generally offers the Magento web API framework, but it does not follow an API first approach. Magento built an online shop system with inseparable GUI, and the API layer was added later, which is inevitably represented in the architecture. Technically, these APIs follow most, but not all, modern industry standards.
Although Intershop offers a variety of APIs on the frontend, there are few for the backend. Intershop cannot be considered API first. In some respects, it could be said that they only offer fairly standard APIs on top of legacy monolithic business capabilities. No orchestration layer exists on the platform. That being said, the documentation for the APIs that are offered is reasonably thorough.
With Salesforce, pre-configured API connections to 3rd party apps (e.g. ERP systems, inventory systems, accounting systems etc.) are not available. Due to their acquisition of the API platform Mulesoft and their very own tech infrastructure, Salesforce offers several APIs. Most are REST standard.
Cloud Native
5.6
5
7
Adobe or Magento Commerce can be deployed as an on-premise solution, or in the cloud on AWS or Azure. By partnering with major cloud providers, Adobe Commerce Cloud is, overall, a robust solution. The greatest drawbacks are the missing support for autoscaling, and inconvenient core updates.
Since 2016, Intershop has maintained a strategic partnership with Microsoft. In 2018, it began to pursue a cloud-first approach, and Intershop is now an integral player in the Microsoft Azure Cloud Solution portfolio. In late 2021, Intershop launched Intershop N, a cloud-based asset which marked the completion of the company’s technical cloud transformation initiative. Intershop’s digital commerce platform is available as a single-tenant hosted or multi-tenant SaaS / PaaS offering. Although Intershop has made many efforts towards a cloud-based approach in recent years, Intershop’s products are still not seamless and require implementation effort. Intershop is not versionless.
Salesforce offers a cloud-native solution. It mainly uses AWS and offers a very solid infrastructure. Updates can be done seamlessly for end-users, although there can be issues with elasticity, e.g. scalability.
Composability
5.8
5.7
5.8
Adobe or Magento Commerce is a monolithic platform that is deployed with all the features included, not just the ones required. It is not possible to decompose included features. The main possibilities for extension and customization are through third-party integrations from the large Adobe ecosystem, or through custom solutions, which are inevitably high-code developments requiring considerable resources.
Intershop offers an all-in-one suite containing all the basic components required for an end-to-end commerce solution. However, this does not allow full composability as it does not offer the possibility to mix and match components entirely at will. Users can, of course, choose the functionalities they would like to work with. However, they cannot remove unused functionalities from their system. Intershop’s strongest composable aspect is the out-of-the-box set up for new instances or sites.
For functionality beyond standard integrations, additional coding is required. All customizations must be done in collaboration with existing features e.g. those delivered by salesforce.
Headless
6.1
7
6.5
In the architecture of Adobe Commerce, the business logic is not decoupled from the frontend. This means that it is not a true headless solution, but rather a hybrid. Still, many out-of-the-box skins and strong personalization options are available. But it is not possible to develop the user experience freely and flexibly.
Intershop scores highest for headless, largely due to the fact that they meet modern industry standards in their headless approach. Intershop provides out-of-the-box solutions that are decoupled from their platform, including an Angular-based Progressive Web Application (PWA). They also offer strong multichannel or omnichannel solutions.
Salesforce is not headless; backend and frontend are not decoupled. Therefore, it allows you to work with a page designer solution, which is designed to give merchants more control over templates and content. It comes with a powerful AI-powered personalization feature and, thanks to the acquisition of the PWA service Mobify, it also delivers an out-of-the-box PWA platform. Salesforce does expose APIs and offers a headless CMS, but that didn’t change the underlying architecture of the core platform. It is still not microservice-based.
Bottomline
5.1
5.0
6.1
Based on Magento, Adobe Commerce remains a monolith that was not developed natively with the standards of modern e-commerce. It is a solid and industry-recognized e-commerce solution, benefitting from the community and large ecosystem. The original system was extended with an extensive API layer and changeable frontends. However, Adobe Commerce is not truly headless or API-first, and customizations require significant effort and maintenance.
Intershop is a well-known provider, particularly in the European market. As well as offering many out-of-the-box e-commerce functionalities, Intershop offers strong headless integrations and omnichannel capabilities. However, since Intershop was originally built as a monolithic platform, it should be clear that some modern architecture and principals, such as microservices, are lacking. Additionally, Intershop is not API first.
Salesforce offers a robust solution with some unique functionality like powerful AI. Due to the many acquisitions, it feels a bit patched together — they mean that ecommerce is not Salesforce’s main area of focus. Salesforce is known as a global company and benefits from other Salesforce acquisitions and products. As one of the largest known monoliths, Salesforce is trying to modernize step by step especially with regards to microservices.
FAQ
Is Adobe commerce the same as Magento?
Adobe Commerce is based on Magento, but it is not the same product. Magento is an open-source commerce solution released in 2008. 10 years later, Adobe acquired Magento, and it ultimately became Adobe Commerce. However, the open-source version of the platform continues to exist under the name Magento 2.
What is Adobe Magento?
Magento is an open-source e-commerce platform written in PHP. Magento was acquired by Adobe Inc in May 2018 for $1.68 billion. The software was originally developed by Varien Inc., a US private company headquartered in Culver City, California, with assistance from volunteers.
What is the difference between Adobe Magento and WordPress?
Magento is a highly extensible open-source e-commerce platform designed to help users with at least a basic level of web development knowledge build and grow an online store. WordPress is a multi-purpose content management system that appeals to users with varying levels of technical knowledge
What are Adobe Magento extensions?
Extensions are add-on software modules designed to enhance user experience and increase conversions. The standard Magento platform is somewhat basic, allowing it to work for a range of e-commerce businesses. As a business grows, extensions can be added or removed to allow for prime functionality.
Is Adobe Magento free?
Magento Open Source is free of charge. You can also use various free extensions and themes provided by Magento extension builders to enhance your site. However, launching an online business goes beyond downloading and installing the platform. You have to pay for domain and hosting services. Adobe Commerce does not offer a free version.
What is Intershop?
Intershop is a robust and innovative e-commerce platform, tailored to the needs of complex business processes and major organisations. As a leading supplier of innovative e-commerce solutions, Intershop offers powerful software and an extensive service pack to support multichannel sales.
What does Intershop do/offer?
Intershop allows businesses to sell online, mobile, in store, via call center, or any other digital sales channel. Its Web Content Management system allows business users to visually create product- and/or content-driven landing pages.
Who uses Intershop?
Intershop’s target markets cover both the B2C and B2B markets and include retail, wholesale, manufacturers, distributors, telecommunications, high-tech, automotive, pharmaceutical and others.
Is Intershop headless?
Intershop is an API-based commerce platform with a decoupled front end. Intershop provides APIs, and a progressive web app based on Angular.
Is Intershop free?
Intershop is not an open source solution and therefore not available for free. Intershop offers different subscription plans, from affordable to more expensive with increasing amount of features and services.
What is Salesforce?
Salesforce is a cloud computing software as a service (SaaS) company that specializes in customer relationship management (CRM). The software has become the number one for customer success and helps businesses track customer activity, market to customers and many more services.
What does Salesforce do/offer?
Salesforce lets you efficiently unify different principal functions of your business so you can achieve customer success. You can sell, provide service, market, collaborate, know your customers, and build apps on a single platform.
How does Salesforce architecture work?
Salesforce has a multilayer architecture; it contains a series of layers situated on top of each other. In the multilayer Salesforce architecture, the users are at the topmost layer.
Does Salesforce store data in a cloud?
Salesforce is a cloud platform and hence all the data stored in Salesforce is stored in cloud. Like Google, AWS and Microsoft, Salesforce has multiple data centers across the globe where this data is actually stored. All of these data is stored at multiple locations for easy accessibility and backup purpose which means that each record that is created in Salesforce is stored at muliple data centers across the globe.
Is Salesforce free?
Salesforce does not offer a free version of their software, so users have to choose between the different pricing plans.
